Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Chapter ("we," "us," or "our") collects, uses, shares, and protects information when you use the Chapter mobile application and related services (the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

a) Information you provide

• Account data: Name, email address, username, and profile picture when you create an account.
• User content: Stories, comments, reviews, and other material you submit.
• Communications: Messages you send to us (e.g., support requests or feedback).
• Purchase data: When you buy Stars (our in-app virtual currency) through Google Play Billing, we receive a purchase confirmation, transaction ID, and the item purchased. We do not collect or store your payment method details (e.g., credit card number) — those are handled entirely by Google Play.

b) Information collected automatically

• Usage data: Pages viewed, reading history, search queries, features used, and time spent in the App.
• Device data: Device model, operating system, unique device identifiers, IP address, and general location (city-level).
• Crash & performance data: Error logs and diagnostic information used to improve app stability.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Personalize your experience — recommend stories, surface relevant content, and remember your reading preferences.
• Communicate with you about updates, new features, or support inquiries.
• Process in-app purchases, credit Stars to your account, and maintain transaction records.
• Monitor for and prevent fraud, abuse, and violations of our Terms of Service — including unauthorized use of the billing system.
• Aggregate and anonymize data for analytics and research purposes.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: Trusted vendors who help us operate the Service (e.g., hosting, analytics, email delivery). They may access data only as needed to perform their duties and are contractually obligated to protect it.
• Legal requirements: When required by law, regulation, legal process, or governmental request.
• Safety: To protect the rights, property, or safety of Chapter, our users, or the public.
• Business transfers: In connection with a merger, acquisition, or sale of assets, in which case your data may be transferred to the new entity.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your data within 30 days, except where we are legally required to retain it.

5. Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent (where processing is based on consent).

To exercise any of these rights, contact us at lunarisinteractive@gmail.com. We will respond within 30 days.

7. Children's Privacy

Chapter is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete it promptly.

8. Third-Party Links & Services

The Service may contain links to third-party websites or services. This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you access.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date and notify you through the App or via email. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: lunarisinteractive@gmail.com